Stop Asking, “How Are You?” And REALLY Connect Instead

Presented by: Ellen Stevenson, NCRW, NCOPE, CEIC

If you're struggling with prospect phone calls, this session is for you! Building initial rapport with prospects is one of the first key steps in the sales cycle. Experienced and well-trained sales professionals know this part of the sales pitch is art rather than science. Nailing this key step of building rapport is crucial to sales and offering the right services. Stay on course to close more sales by learning to connect with prospects in a way that allows you to find pain points and offer solutions on multiple levels, so they say, "YES!" Ellen will deliver content that is relevant to your target customer and model conversations. Let's engage, eliminate asking, "how are you?" and connect on a new level to improve your sales!

In this session, you will learn:

• How to build initial relationships over the phone or in person.
• Why authentically connecting with people make them more receptive to listen to your message and buy from you.
  
• Questions to ask—NOT "how are you?"

This one-hour recording from the 2020 Virtual Conference is FREE for NRWA members and $19.99 for nonmembers. It is not eligible for CEUs.

About Ellen Stevenson:

Ellen Steverson opened StartingBlock Career Services LLC in 2011. She has consistently grown her business yearly and helped other business owners increase revenue as well. She is a multi-certified writer, coach, former executive recruiter, and professionally trained saleswoman. She incorporates Fortune 500 sales techniques and processes to keep her business growing. Ellen is passionate about helping people succeed and never tires of discussing sales strategy!