September 2026

Editor's Message
by Ruth Sternberg, NCOPE, NCCSC – NRWA Newsletter Editor

Colleagues,

September always feels a little like a reset. Summer is winding down, schedules are getting fuller, and many of us are turning our attention back to the work we want to strengthen before the year ends.

This month’s Watercooler is about doing exactly that.

    It expands how we reach people, continue to sharpen our skills, and make use of the expertise already around us.

    Read about avenues other than LinkedIn where you might build visibility and relationships, including Substack and Quora. The point isn’t that everyone needs another platform to manage; it’s that we have more options than we sometimes realize for sharing what we know and enabling prospective clients and colleagues to discover us.

    September also brings an important new NRWA resource: the completely updated Resume Writing 101 program, rebuilt around the current NCRW Study Guide and available to members as a complimentary benefit. We’re also highlighting the continuing education already available through NRWA, along with upcoming sessions on using AI to optimize your business and turning your expertise into a book.

    And, as always, there are reminders that professional development comes in many sizes. Sometimes it’s a full training program. Sometimes it’s one useful grammar correction. Sometimes it’s seeing what another NRWA member is doing and realizing I could try something like that, too.

    I hope something in this issue gives you one idea worth carrying into the fall.

    If you’re not already an NRWA member, I hope this gives you some reasons to consider joining us! We would love to have you!

    Beyond LinkedIn:
    Where Career Practitioners Can Build an Audience

    Career practitioners routinely tell clients not to put all their job-search energy into one channel. Online applications alone are rarely enough. Yet when marketing their own businesses, many resume writers and coaches have become heavily dependent on the very platform they warn clients not to rely on exclusively.

    The attraction of LinkedIn is obvious—job seekers, employers, and recruiters are there. But career professionals are also competing with thousands of other resume writers, coaches, recruiters, and job-search experts for attention. Even those with substantial followings remain dependent on a feed they do not control.

    The answer is not to abandon LinkedIn. It is to think more broadly about how prospective clients find expertise and develop trust.

    Substack and the Value of an Audience That Stays

    Substack operates somewhere between an email newsletter and a social platform. Readers can subscribe directly, while features such as Notes and recommendations help writers build ongoing relationships.

    Virginia Franco, who focuses on executive resumes and profiles, has begun using Substack to share job-search, resume, and LinkedIn advice.

    Her approach is simple: She reshapes material she has already created elsewhere. Career practitioners often have years of useful content: LinkedIn posts, newsletters, webinars, client FAQs, articles, and answers to recurring questions.

    Substack gives that thinking somewhere to accumulate. A LinkedIn post can become an article. An older piece can be updated. A recurring client question may contain the seed of something worth publishing.

    Medium offers another way to extend existing content, particularly around topics broader than resume advice: leaving a profession after becoming successful in it, identity disruption after a layoff, returning after caregiving, or realizing you no longer want the career you spent years building.

    Executive Career Strategist Arno Markus has published career and resume content on Medium, including articles adapted from his blog.

    Go Where People Are Asking the Real Questions

    Other platforms offer something different: access to people actively asking questions.

    Reddit, with its topic-based communities and culture of anonymity or pseudonymity, often surfaces candid conversations about careers, layoffs, workplace problems, and job searching.

    Career Strategist Lorraine Beaman found a similar opportunity on Quora. She was recognized as a “Top Writer” in 2018 for contributions on job searching, interviewing, and negotiation.

    “I learned about Quora at an NRWA conference and began answering questions,” Lorraine said. “Those answers have now been viewed more than 4.9 million times.”

    The experience also helped her grow more comfortable sharing her expertise. She later wrote a book and hosted a podcast.

    Relationships Are the Main Benefit

    Teegan Bartos, who expanded her business from resume writing into career strategy and HR consulting, says the biggest return has come from relationships.

    “Having someone come on my podcast didn't impact someone's decision to go with my services,” she said. “It was that guest's personal referral that made the difference.”

    That may be the most important lesson. The value of a platform is not simply how many people see a post. It is the opportunities it creates for trust and relationships over time.

    Lorraine’s advice is to start small.

    “You already know more about resumes, job searches, and careers than the average job seeker,” she said. “Your knowledge is valuable, so don’t be afraid to share it.”

    The goal is not to be everywhere. Try a platform that interests you, learn how people use it, and see what conversations develop. Create more than one place where the right people can find you.

    NRWA members can read an extended version of this article on the NRWA’s business resources page. Access to this bank of helpful resources is a perk of NRWA membership. 

    NRWA Launches Updated Resume Writing 101 Training Program

    NRWA Resume Writing 101 has been reimagined! Updated content. Practical tools. Professional standards. Blue background inset with image of learners accessing online training with laptop computers

    The NRWA is pleased to announce the release of a newly updated version of Resume Writing 101.

    Based on the current NCRW Study Guide, the training program has been completely rewritten and redesigned to reflect the standards, principles, and best practices used in professional resume writing today.

    Designed as a self-paced learning resource, Resume Writing 101 provides foundational instruction for professionals who are entering the field, expanding their knowledge, refreshing their skills, or preparing to pursue the Nationally Certified Resume Writer (NCRW) credential.

    Each module includes:

    • An audio lesson
    • A PDF version of the lesson
    • A companion worksheet
    • A quiz designed to reinforce key concepts

    The curriculum addresses core resume-writing topics, including writing strategy, professional summaries, professional experience, supporting resume sections, grammar, formatting and design, cover letters, Applicant Tracking Systems (ATS), and proofreading techniques.

    The project was led by Certification Chair Kathy Keshemberg, with contributions from a team of NCRWs dedicated to ensuring that the content reflects current professional standards and best practices.

    Resume Writing 101 is available to NRWA members as a complimentary member benefit. Nonmembers may also enroll in the program for a fee.

    As the profession continues to evolve, the NRWA remains committed to providing educational resources that support the development of knowledgeable, skilled, and ethical resume writing professionals.

    Learn more about Resume Writing 101 and register today. 

    Get Knowledge When You Need It

    There are many reasons to become a member of the NRWA. One of them is access to continuing education. Once you join, you can join live sessions and access webinar recordings at no additional cost. Our presenters are subject matter experts.

    Here are some of our recent titles*:

    The next webinar, scheduled from 12:30 p.m. to 1:30 p.m., ET, on September 18, will feature author and business consultant Gillian Whitney, who will talk about “How to Turn Your Expertise into A Book.”

    You can also join NRWA President Cathy Lanzalaco and AI expert Jeremy Schifeling on Sept. 9 for a LinkedIn Live conversation about using AI to optimize your business, which leads into our inaugural Master Class: "AI For Career Services". 

    Not yet ready to join but looking for more professional development? Our Learning Library of webinar recording is available to nonmembers for a small registration fee.

    Here is a grammar tip from Donna Tucker to help improve your writing.

    The phrase “comprised of” is technically incorrect, even though you’ll see it everywhere. “Comprise” means “to include” or “to contain,” so the whole comprises the parts—not the other way around. You should say, “The team comprises five members” (the team includes five members), or flip it and use “composed of”: “The team is composed of five members.”

    If you write “The team is comprised of five members,” it’s a mix-up; the correct usage would be “The team comprises five members” or “The team is composed of five members.”

    Short version:

    • Correct: The committee comprises ten people.
    • Correct: The committee is composed of ten people.
    • Incorrect: The committee is comprised of ten people.

    People will know what you mean if you use “comprised of,” but if you want your document to stand out as polished and precise, it’s worth getting this right. 

    NRWA Member Milestones - image of icons simulating a hole of golf

    Amanda Miller, a Phoenix, AZ-based resume writer and career strategist and owner of Your Career Advocate, joined NRWA member Brenda Mariah and other professionals in presenting train-the-trainer information to Arizona Department of Economic Security career services professionals.

    They traveled through Arizona during July and August to educate professionals in Phoenix, Flagstaff, Tucson, and Yuma, reaching approximately 400 professionals.

    Share Your Milestone

    • Have you written a book?
    • Delivered a talk?
    • Achieved something significant in our profession?

    We want to hear from you!

    Click here to fill out the form and get a mention in an upcoming issue of our monthly newsletter, The Watercooler.

    Professional Development 

    electronic learning

    The NRWA offers live and on-demand webinars, a self-paced Resume Writing 101 course, and more opportunities for learning throughout the year.

    LEARN MORE

    Certification Programs 

    NCRW - Nationally Certified Resume Writer
    LEARN MORE
    NCOPE - Nationally Certified Online Profile Expert
    LEARN MORE

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