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Stay tuned for details on our next course offering!


$595 for Members

$770 for Nonmembers

Nonmember pricing includes one year of NRWA membership.

All registrants receive handouts, homework, and access to recorded sessions, which will remain active for 90 days following the conclusion of the course.

Interested in this training, but feel like you can't afford the cost right now? If you apply for and pay with PayPal Credit, you have six months to pay for the program, interest-free. Email us at [email protected] before you register for details on payment with PayPal Credit.

Terms and Conditions of Participation (Sharing, Recording, and Photos)

Educational materials are the exclusive property of the NRWA. Participants may not copy, share, or distribute educational materials.

By participating in this training program, you are agreeing to let the instructor/facilitator call you by name during the presentation when addressing questions or sharing information. You also agree that sessions will be recorded and may be made available to other NRWA members/nonmember registrants, during and after the program is completed, for further review. Lastly, you agree that screenshots may also be taken during the program and used in future promotional materials for the course.

If you have concerns, please contact [email protected].



Sign up for an Upcoming Webinar

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Access resources in our Teleseminar Archives *Members-Only Benefit

Train at your own pace with Resume Writing 101

Enroll in our Writing Excellence Certification Preparation Program

Read selections from our Recommended Books list

Plan your professional development with our education options

Get the NCRW Study Guide

Begin your NCRW certification by submitting a Writing Sample

Register for the NCOPE Training and Certification program

Join a Peer Group

Check out our Ask the Experts blog

Attend the Annual Conference 

NRWA Business Growth Lab with instructors Kyle Elliott and Ruth Pankratz - Gain Confidence, Engage Clients, and Boost Revenue

Ready to fuel your confidence, your client interactions, and your bottom line?

Join Kyle Elliott, MPA, CHES, of, and Ruth Pankratz, MBA, NCRW, of Gabby Communications, for an exciting new NRWA course they’ve designed just for you.

Any owner of a business focused on resumes, career coaching, personal branding, and career services will find value and gain knowledge from this high-impact course, designed to help you shape strategies that fit your business, your model, and your vision. Rather than telling you how to run a “successful business” as defined by someone else, Kyle and Ruth will guide you through a framework of best practices and show you how to apply them to your business.

In this four-week course with six hours of hands-on instruction time, you’ll:

  • Define your business why.
  • Map your customers’ journey.
  • Develop SMART business goals.
  • Learn how your network can ignite your business — and how you can return the favor.
  • Implement tactics that can positively impact your business immediately.
  • Receive accountability and ongoing support by connecting between sessions with industry peers.
  • Engage with award-winning instructors who have been there and who get it.

Whether you are a new or seasoned business owner, you will leave with the knowledge and skills needed to accelerate your confidence, revenue, and customer growth.


Week 1: Introduction and business why

Week 2: Customer journey mapping

Week 3: Business operations, marketing, and sales

Week 4: Building your business launchpad


Kyle Elliott, MPA, CHES, is the founder and career coach behind Kyle never imagined his college side hustle – charging five dollars for resume reviews and LinkedIn profile summaries on Fiverr – would transform into a multi-six-figure coaching practice serving senior managers and executives in Silicon Valley and high tech. A trusted career expert, his words have been featured in CNBC, CNN, Entrepreneur, Fast Company, Forbes, Fortune, Glassdoor, The Must, and The New York Times, among dozens of other leading publications. He is an official member of the invitation-only Forbes Coaches Council as well as an active member of the Gay Coaches Alliance. When not coaching Silicon Valley’s top talent, you will likely find Kyle at Starbucks or Disneyland; he is a proud Disneyland Magic Key Holder.

Ruth Pankratz, MBA, NCRW, is the founder of Gabby Communications LLC, providing expertise in career advising and writing services. Her 12+ years in business have been focused on marketing professionals, helping each person achieve their unique career goals. Before starting Gabby Communications, Ruth held various corporate positions as Product Manager, Communications Specialist, Marketing Director, and VP of Operations at Konica Minolta, Hewlett Packard, and other companies. Ruth holds a Master of Business Administration degree from Colorado State University and a Bachelor of Science degree in Communications from Kennesaw State University. Ruth’s career industry credentials include National Certified Resume Writer (NCRW), Master Resume Writer (MRW), Certified Digital Career Strategies (CDCS), Certified Hidden Job Market Coach (CHJMC), Certified Professional Resume Writer (CPRW), and ICF Certified Holistic Career and Life Coach (CHCLC). She serves as a resume subject matter expert and career advisor at Lee Hecht Harrison International CEO Team in New York. When not working, Ruth is practicing yoga or enjoying family time.

The National Résumé Writers' Association
2331 Rock Spring Road, Forest Hill, MD 21050

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