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The Watercooler
Articles from the NRWA Newsletter

  • January 04, 2022 3:00 AM | Administrative Manager (Administrator)

    By Sally McIntosh, NCRW, NCOPE

    These examples of proofreading errors were found on the internet, primarily in news articles. Back when there were only newspapers, it was unusual to find a writing error. Now, one wonders if anyone proofreads articles before publication online. Some errors will jump out at you, and others are a little harder to find. I did not make up any of these.

    1. Are you a finance leader looking to take an international company to the next level while making an impact on patience lives?
    2. Biden says hell "work like hell" to pass infrastructure, social spending bills.
    3. Who was the first professional are & B band?
    4. To advertise here, call f presentative in Classified for more information.
    5. Britney Spears thanks fans for freeing her from dads control.
    6. Bennett is flattered by visibly doesn't know what Cooper is talking about.
    7. Whos really behind those Costco Kirkland items?
    8. Investigators also seized other prop guns and ammunition that were being for the film starring Baldwin.

    How do we become better proofreaders? Following are some modified tips from the University of Arkansas at Little Rock, Writing Center:

    • Try reading backwards, a sentence at a time. This will help you focus on the sentences, rather than getting caught up in the content of your paper.
    • Place a ruler under each line as you read it. This will give your eyes a manageable amount of text to read.
    • Know your own typical mistakes. Before you proofread, look over documents you have written in the past. Make a list of the errors you make repeatedly.
    • Try to take a break between writing and proofreading. Set the paper aside for the night—or even for 20 minutes.
    • Proofread once aloud. This will slow you down and you will hear the difference between what you meant to write and what you actually wrote.
    • Ask someone else to read over your document and help you find sentences that aren't clear, places where you're being wordy, and grammatical errors.
    • Use the spell-checker on your computer, but use it carefully, and also do your own spell-checking. Computer spell-checkers often make errors – they might suggest a word that isn't what you want at all, and they don't know the difference between there, their, and they're, for example. (Note: Even Grammarly is not always correct.)
    • Get help. If you're not sure if you need that comma or whether to use "affect" or "effect," look it up in a writing handbook or ask for help.

    Remember that editing isn't just about errors. You want to polish your sentences at this point, making them smooth, interesting, and clear. Watch for very long sentences, since they may be less clear than shorter, more direct sentences. Pay attention to the rhythm of your writing; try to use sentences of varying lengths and patterns. Look for unnecessary phrases, repetition, and awkward spots.


    Sally McIntoshSally McIntosh was an original member of NRWA and volunteered as a Certification Commission grader before serving as Chair for 16 years. For more than 30 years, she has operated Advantage Resumes in St. Louis, MO. Find her online at

  • January 04, 2022 2:00 AM | Administrative Manager (Administrator)

    By Anne Anderson – NRWA Staff Writer

    The recent introduction of the NRWA’s new branding makes this the perfect time to introduce you to Kristen Schmidt, NRWA’s 2022 Marketing Committee Chair. Kristen brings to her role invaluable marketing and public relations experience and a passion for hiring and mentoring employees and developing careers. She earned a bachelor of science in journalism at the University of Illinois at Urbana-Champaign and is pursuing a certificate in diversity, equity, and inclusion at The Ohio State University. She also holds a certificate in culinary arts from the Washburne Culinary and Hospitality Institute.

    Kristen SchmidtKristen is an editor, writer, and branding consultant who operates her own business, Wordschmidt Consulting LLC. She works with a wide variety of clients, some in higher education, arts, and construction. She has an affinity for communicators and creatives, and especially loves working with young professionals and people in the hospitality industry.

    Kristen has enjoyed a successful journalism career. Before opening her business, she was associate editor at Ohio State Alumni Magazine and editor of Columbus Monthly magazine. She co-founded Six One Fork, an online magazine (currently on hiatus) devoted to the Columbus food and wine scene. In making the decision to find a new direction, she grappled with the issues facing many of our clients: How do changes and trends in her industry affect her career; what are her personal values and goals; where does she want to focus her efforts and skills?

    When her professional direction became clear, joining the NRWA was a natural step to meet more industry professionals, learn new skills, and gain credentials. She responded to a request to assist the public image committee and now has been tapped for the board position. Kristen attended the 2021 conference and was extremely impressed with the speaker quality and the online platform’s superior functionality. She appreciates the exceptionally welcoming and supportive nature of the organization.

    Kristen notes that we’re living through a once-in-a-generation change in the workforce, a realignment of how people balance life and work. People have been in jobs and industries for years, thinking they have nothing to offer other industries. NRWA members have the power to help them open up their thinking and find new work that is consistent with their values.

    In her role as marketing chair, Kristen is eager to build on the work that has begun with the NRWA’s logo change and rebranding, aiming to expand the organization’s reach and reputation. She is focused on understanding what our audiences need and how the various marketing channels can best speak to different people. She is thinking about translating these into powerful collateral and communication materials that deliver a consistent image and message—from writing to video to social media. In addition, she hopes to help build workflow and process structures that will strengthen marketing continuity and sustainability over time.

    Kristen is based in Columbus, Ohio, where she lives with her husband, Bear, a professor of political science at Ohio State, and their 5-year-old daughter, Molly. They own a historic mid-century home that “is a lot of work.” You can contact Kristen at [email protected] or

  • January 04, 2022 1:00 AM | Administrative Manager (Administrator)

    By Eustacia A. English –  NRWA DEI Columnist

    Wow! Just like that, 2022 is here. I hope you all had an amazing holiday and were able to do what you love. I use the holiday season to connect with family, have Christmas fun with my husband and kids, and reflect on the previous year and prepare for the new year.

    Martin Luther King, Jr. MemorialDuring my reflection time, I write in my new planner and prepare for what lies ahead. There’s something about a new year that has always excited me since I was a child. As a child, it was all about staying up late and watching Dick Clark’s Rockin’ Eve and seeing the big shiny ball drop in New York City. Growing older, I would fall asleep before midnight and wake up the next day feeling renewed.

    I don’t believe in New Year’s resolutions and rather focus on goal setting. I get this from my father. As a child and then young adult, my father always had a family meeting on the second Sunday of the new year. A meeting of the minds to talk about our family goals. We discussed a savings plan, school, summer vacations, and any topic my brother and I wanted to add to the discussion.

    As an adult with my own family, I do the same with a twist. I write in my planner and create my vision board that visually depicts my goals for the new year. Each year, one goal on my vision board includes how I can serve and inspire others in a meaningful way, just like Dr. Martin Luther King, Jr. Dr. King once said, “If I cannot do great things, I can do small things in a great way.”

    Dr. Martin Luther King Jr. was born Michael King, Jr. on January 15, 1929. Dr. King was a Baptist minister and social activist who led the civil rights movement. Dr. King believed in liberty and justice for all, peace and service. In 1963, during the March on Washington, Dr. King delivered the “I Have a Dream” speech. This speech is known for being one of the most famous speeches to date and truly affected change in the United States. One year after his speech, President Lyndon Johnson signed the Civil Rights Act of 1964, followed by the Voting Rights Act of 1965 into law, marking the most significant advances in civil rights legislation.

    Each year, I reread the “I Have a Dream” speech to remind myself how far we have come and that we still have work to do as a nation, as police brutality and racial injustice are still alive. Dr. King had dreams of equality and a belief that “somehow this situation can and will be changed.” Each year, I honor Dr. King and look to make a positive change in the lives of others through volunteering. He once said, “Life’s most persistent and urgent question is, ‘What are you doing for others?’”

    On Monday, January 17, 2022, communities across the country will celebrate Dr. Martin Luther Jr. Day of Service (MLK Day), signed into law as a federal holiday in 1983 by President Ronald Reagan. MLK Day is celebrated on the third Monday of January each year and marks the birthday of the civil rights leader and nonviolent activist. The day is dedicated to encouraging Americans to participate in community service.

    As we embark on this new year, I want you to think about what you can do this year to help others. Here are a few things to get you started: volunteering at a food pantry, making hygiene kits for the homeless, partnering with organizations that support battered women and men, remembering our veterans, and free of charge resumes/coaching sessions for those transitioning to the civilian workforce.

    If you are local to the South Jersey/Philadelphia area, MLK365 is a great organization to partner with. If you are at a loss for ideas, Google is your friend. Keep in mind that serving others does not always have to be physical, monetary, or take time away from your daily routine. Sharing information and access to resources with friends and family could also go a long way. Knowledge is power, and you never know how you could potentially help someone.

    In 2022, let us remember to focus on small things we can do in a great way and create moments that matter for others. Wishing you all continued peace, love, happiness, and blessings in 2022.

    Editor’s Note: Looking to make an impact with your writing skills? is a website that constantly seeks excellent writers for professional bio writing, donation letters, and web content. This is a great launching point for newer writers to gain valuable experience in executive-level business writing.

    Eustacia English writes the Perspective column, which examines Diversity, Equity, and Inclusion (DEI) in resume writing and career strategy. She is a 20-year veteran of HR and talent acquisition and started Resumes on Demand last year. She also writes on DEI for The Black in HR e-zine. She lives with her new husband and two children in Cherry Hill, NJ. Find her online at

  • December 07, 2021 5:00 AM | Administrative Manager (Administrator)

    Welcome to our new and renewing members for the month of November 2021!

    Feel free to introduce (or reintroduce) yourself via our members-only networking forums: the Member Forum on our website, Facebook group, and LinkedIn group.

    You can find colleagues in your area by searching here.


    • Davida Billingsley - Proliphic Career Services, LLC in Grovetown, Georgia
    • Carolina Borges in Howell, New Jersey
    • Theresa Fine - Randstad RiseSmart in La Mesa, California
    • Kamee Gilmore - Paradigm Solutions | PRCS Canada in Sherwood Park, Alberta, Canada
    • Ashley Green in Winchester, Indiana
    • Christina McBride in Columbia, Missouri
    • Catherine McKaskey in Indian Land, South Carolina
    • Machelle Pace in N Little Rock, Arkansas
    • Katey Redmond - The Amiable Red Pen in Anchorage, Alaska
    • Troy Reed - Document Prep in Los Angeles, California
    • Celine Robichaud - Randstad RiseSmart in Moncton, New Brunswick, Canada
    • Erin Rosener - Randstad RiseSmart in Chattanooga, Tennessee
    • Anne Shoemaker in Greensboro, North Carolina
    • Tammy Wyllie in Kings Mountain, North Carolina


    • Rachel (Vander Pol) Raymond - RVP Career Services in Santee, California
    • Grace Beck - Nimble Careers in Park Ridge, Illinois
    • Arnie Boldt - Arnold-Smith Associates in Rochester, New York
    • Casie Dingwell - Opening Doors Resume & Writing Services in Inwood, West Virginia
    • Gayle Draper - Intentional Careers and Human Resources in Collingwood, Ontario, Canada
    • Emma Geiser in Reno, Nevada
    • Jeanne Hanks - Visual-Career-Guides, LLC in Dublin, Ohio
    • Fanchon Henneberger in Dallas, Texas
    • Kim Isaacs - Advanced Career Systems in Doylestown, Pennsylvania
    • Caroline M. Jagot - A Better Resume in Tallahassee, Florida
    • Melissa Kunitzer - University of Hawaii Maui College in Kahului, Hawaii
    • Edward Lawrence - Getstarted LLC in Natick, Massachusetts
    • Ferrell Marshall - Spotlight Coaching in Pasadena, California
    • Sally McIntosh - Advantage Resumes LLC of St. Louis in St. Louis, Missouri
    • William Mitchell - The Resume Clinic in New Orleans, Louisiana
    • Becky Neff - Zoetic Resume & Writing Services in Three Rivers, Michigan
    • Bonnie Negron - Bonnie Career Services, Inc. in Iselin, New Jersey
    • Greg Palmer in Winterville, North Carolina
    • Lisa Rangel - Chameleon Resumes in Rutherford, New Jersey
    • Shanica Roberts - Next Chapter Career Services LLC in Richland, Washington
    • Nikki Ryberg - Ryberg Group, LLC in Oregon, Wisconsin
    • Lisa Tascione in Kennett Square, Pennsylvania
    • Jill Walser - I got the job! in Bellevue, Washington
  • December 07, 2021 4:00 AM | Administrative Manager (Administrator)

    By Kathy Keshemberg, NCRW, NCOPE - NCRW Certification Chair

    digital bookAre you interested in gaining more confidence in your resume writing abilities? Could a differentiator between your services and the competition increase sales? Would you like to be recognized within our industry as one of the best?

    If you answered yes to any or all these questions, earning your NCRW should be on your goal list for 2022.

    Get a Free Prep Workshop

    Not sure where to start? Sara Timm & I presented a session at the NRWA conference in September and shared many tips and advice. You can listen to the recording here—for free!

    Get the Evaluation Sheets – Free!

    And, as a bonus, I included the actual documents the graders use to evaluate your sample and score your exam. If you review each section of these forms and study the corresponding sections of the NCRW Study Guide, you will greatly enhance your success in the NCRW process.

    Your NCRW Graders Are Here to Help

    Now, I’m not saying everyone is ready to be an NCRW, and probably at least half of the samples we see are deemed not ready on the first try. However, the bonus of starting the process is that you receive targeted advice on how to improve your writing. Your grader completes one to three pages of notes, calling out specific mistakes in strategy, grammar, punctuation, formatting, and much more. Plus, you have the opportunity to request a 15-minute consult with your grader to ask specific questions.

    Listen to the recorded webinar for complete instructions and advice on passing the sample submission step.

    Review “First Try Ready” Samples

    One thing I forgot to mention during the conference session was our newly updated sample page. These samples are actual submissions deemed ready prior to the writer passing the NCRW exam on their first try. To be transparent, we did make the changes suggested by the grader before we posted these samples. No one has ever submitted a “perfect” sample!

    I suggest reviewing the samples to get an idea of the type of candidate you should use for your sample. I see many submissions deemed “not ready” because the subject was a new college grad or career changer. Our graders can’t gauge your writing skills and strategy knowledge with these types of candidates.

    Questions About the Process?

    I challenge everyone to place earning their NCRW on the top of their 2022 goal list. It’s a challenging but rewarding venture. And the graders and I are here to help you along the way. Reach out to me at [email protected] if you have questions.


    Kathy began volunteering with the NRWA as a member of the initial board of directors and continued contributing in various capacities, culminating with accepting the role of Certification Chair in January 2021. For three-plus decades, she has operated A Career Advantage in Appleton, WI. Find her online at

  • December 07, 2021 3:00 AM | Administrative Manager (Administrator)

    By Eustacia A. English –  NRWA DEI Columnist

    It's the most wonderful time of the year. At least it is for me! I’m in an extremely happy mood from November to January and enjoy spending time with family and friends. Since I was a child, I have always loved Thanksgiving because of all the food. Who knew back then, I was a foodie at heart. I learned early on the meaning of giving thanks, being grateful for all you have, and why my household celebrated Thanksgiving.

    Christmas was my second favorite holiday. As kids, my brother and I were allowed to open one present on Christmas Eve. Growing up and going to Catholic school, I learned early on that Christmas was not about Santa Claus, the North Pole, and toys as I once thought.

    As I progressed in my career, celebrating holidays at work became hard. I didn’t know what to say to my colleagues. If I said, “Happy Holidays,” was I declaring war on Christmas? If I said, “Merry Christmas,” was I disrespecting my Muslim colleagues? Should we call the party a Christmas party, holiday party, or office party? I learned the safe bet is to call it a seasonal celebration and mention the various holidays celebrated during the season. In the diverse world that we live in, I don’t want to leave anyone out.

    In light of my column’s focus – celebrating diversity, equity, and inclusion, I thought it would be fun and relevant to bring awareness to the various holidays celebrated from late November through January.

    • November 27 – December 24:  Advent, a Christian season of celebration leading up to the birth of Jesus Christ.  
    • November 28 – December 6: Hanukkah commemorates the victory of the Maccabees over the Syrian Greek army and the subsequent miracle of rededicating the Holy Temple in Jerusalem and restoring its menorah, or lamp.
    • November 28 – January 6: Nativity Fast, a period of abstinence and penance practiced by the Eastern Orthodox, Oriental Orthodox, and Eastern Catholic Churches in preparation for the Nativity of Jesus Christ.  
    • December 8: Bodhi Day, the Buddhist holiday that commemorates the day that the historical Buddha, Siddhartha Gautama (Shakyamuni), experienced enlightenment.
    • December 12: Feast of Our Lady of Guadalupe, a religious holiday in Mexico commemorating the appearance of the Virgin Mary near Mexico City in 1531.
    • December 16 – 24: Las Posadas, a nine-day celebration in Mexico commemorating Mary and Joseph's trials during their journey to Bethlehem.
    • December 21: Yule Winter Solstice, a celebration by Pagans and Wiccans focusing on rebirth, renewal, and new beginnings.
    • December 25: Christmas Day, the day that many Christians associate with the birth of Jesus Christ.
    • December 26: Boxing Day, a secular holiday celebrated in the U.K., Canada, Ireland, Australia, New Zealand, Hong Kong, and Africa.
    • December 26 – January 1: Kwanzaa, an African American holiday started by Maulana Karenga in 1966 to celebrate universal African-American heritage.
    • December 26: Feast of the Holy Family, a liturgical celebration in the Catholic Church in honor of Jesus Christ, his mother, and his foster father, St. Joseph as a family. The primary purpose of this feast is to present the Holy Family as a model for Christian families.
    • December 28: Feast of the Holy Innocents, a Christian feast in remembrance of the massacre of young children in Bethlehem by King Herod the Great in his attempt to kill the infant, Jesus Christ.
    • December 31: New Year’s Eve/Watch Night, a day for Christians to review the year that has passed, make confessions, and then prepare for the year ahead by praying and resolving.
    • January 1:  New Year’s Day, the first day of the year according to the modern Gregorian calendar, is celebrated in most Western countries.
    • January 1:  Feast Day of St. Basil, a holiday observed by the Eastern Orthodox Church, commemorating the death of Saint Basil the Great.
    • January 6:  Epiphany or Día de Los Reyes (Three Kings Day), a holiday observed by Eastern and Western Christians that recognizes the three wise men's visit to the baby Jesus twelve days after his birth.
    • January 6: Christmas, recognized on this day by Armenian Orthodox Christians, who celebrate the birth of Jesus on Epiphany.
    • January 7: Christmas, recognized on this day by Eastern Orthodox Christians, who celebrate Christmas thirteen days later than other Christian churches.

    I hope that you find this helpful as you celebrate this season. Keep in mind that we should not assume everyone celebrates the same, nor should we assume that everyone celebrates holidays at all. As for me, ‘tis the season to be jolly, and I will rejoice and be glad in it. With all that has happened with the pandemic, I am looking forward to food, desserts, more desserts, singing my favorite Christmas carols, and making memories with family and friends. Whether you celebrate or not, I wish you all peace, love, happiness, and many blessings as we go into the new year.

    Eustacia English is a new volunteer for the NRWA and writes the Perspective column, which examines Diversity, Equity, and Inclusion (DEI) in resume writing and career strategy. She is a 20-year veteran of HR and talent acquisition and started Resumes on Demand last year. She also writes on DEI for The Black in HR e-zine. She lives with her new husband and two children in Cherry Hill, NJ. Find her online at

  • December 07, 2021 2:00 AM | Administrative Manager (Administrator)

    By Paul Bennett, NCOPE – NRWA Director of Member Support, New Business Owners (West)

    Heads up from your keyboards, everyone!

    No matter where we fall on the introversion-extroversion scale, once in a while, we’ve all got to extricate ourselves from intense brainwork, come up for some air, and enjoy a bit of good old-fashioned socializing. Our happiness and mental health depend on it! And now that coronavirus has crashed the humanity party (in case you haven’t noticed), it’s more important than ever that we all simulate real-life gatherings until we can meet again in person.

    One of the many benefits of NRWA membership is that it plugs you into a vast network of potential friends and colleagues, and it’s easy to network through our private Facebook and LinkedIn groups. The problem is, our social media conversations tend toward more “serious” and business-related, and they don’t happen in real-time.

    So, how can we all have a little more fun? In an NRWA Member Mixer, of course! With a deliberately non-serious agenda, an NRWA Member Mixer is a great way to round off your afternoon. I’ve attended (some might say crashed) a few of our mixers over the past year or so, and I’ve always found them worthwhile.

    Here’s how the mixers play out: We all gather in a Zoom room for about five minutes of casual, popcorn-style conversation. Then our meeting organizer (Sara Timm, our incoming President, has filled this role well) comes up with an icebreaker topic and divides us into breakout rooms (each having between two and four people) for about five minutes of conversation. After our breakout sessions, we all return to the main room, chat a little more, and then rinse/repeat the cycle a few more times until an hour has passed.

    Icebreaker topics can be work-related, such as “What would you most like to get out of your NRWA membership?” or “What’s your biggest professional challenge?” In situations like this, the breakout discussions can yield plenty of ideas, solutions, and even mentoring (it’s wonderful how professional synergies can emerge from just a few minutes of focused conversation).

    Or perhaps the icebreaker will be more casual and fun, such as “What memories does Thanksgiving hold for you?” In this particular case, I described the time when a raccoon spilled a huge pot of homemade turkey soup all over my sundeck (it was a total loss), and I learned how my new NRWA friend salvaged their turkey dinner after an eighteen-hour, county-wide power failure that same morning (if you’re careful, you actually can cook a turkey over an open-pit fire).

    Most of the mixers are limited to NRWA members only, but sometimes—for example, for our next event—we’ll open them up to nonmember guests. And we’ve enjoyed spontaneous, surprise appearances by adorable pets (I’ve happily hoisted my little dog Bingo in front of the webcam) and talented children (Rosalinde Rosado’s son tickled the ivories for us recently)!

    The only hard-and-fast conversation rule is to be polite and respectful (and it’s probably a good idea to keep “politics and religion” to yourself), but aside from that, sticking to the icebreaker topics is optional!

    So, if you’ve long regretted never getting to star on Hollywood Squares or The Brady Bunch, now’s your chance to experience first-hand the fun of being boxed in on Zoom. Click here to sign up for our next Member Mixer and bring a friend (this mixer is open to everyone) on December 15 at 5:00 p.m., ET. See you there!

    (And watch this link for updates on new dates in 2022!)


    Paul Bennett has volunteered for the NRWA since 2018 and currently serves as a Director of Member Support for New Business Owners. When not helping job seekers excel in their career marketing activities, Paul enjoys creative writing, cycling, hiking, camping, anything outdoorsy, and chilling with Bingo (his Bichon Frise X miniature poodle). He’s Principal of NOVA Career Strategies in Vancouver, BC. Find him online at

  • December 07, 2021 1:00 AM | Administrative Manager (Administrator)

    By Amanda Brandon, NCOPE – NRWA Newsletter Editor

    I don’t know about you, but one of my favorite perks of being an NRWA member is the effort our admin team puts into resources for job seekers and industry professionals. Between the education opportunities, networking events, and resources, we really do have the best industry organization.

    I’m so excited about a contact who found me through the member directory. I had recently updated my profile and received an email asking me if I could handle some contract work in the New Year. How cool is that?

    Our association with the NRWA helps us establish a professional reputation. I encourage you to link to your member profile in your email signature, add our banners to your website, and be sure to update your information regularly. It’s a free tool that can help you build your business and reputation.

  • November 02, 2021 6:00 AM | Administrative Manager (Administrator)

    Welcome to our new and renewing members for the month of October 2021!

    Feel free to introduce (or reintroduce) yourself via our members-only networking forums: the Member Forum on our website, Facebook group, and LinkedIn group.

    You can find colleagues in your area by searching here.


    • Sara Anderson in Kitchener, Ontario, Canada
    • Indira Banerjee in Waterloo, Ontario, Canada
    • Annette Bay in Iron River, Wisconsin
    • Elizabeth Ford - ONEHIRE in Virginia Beach, Virginia
    • Asia Forest - Unique Career Consulting in Spring, Texas
    • Beverly Foster - Where to Next Group in Chanhassen, Minnesota
    • Cynthia LeMonds - LeMonds Creative Consulting in Castro Valley,California
    • Nancy Lopez - NDL Leadership LLC in Webster, New York
    • Monica Manney - Compass Career & Development Services in Charlotte, North Carolina
    • Keandra Mercedes in Bronx, New York
    • Amy Parzych - Hult International Business School in Cambridge, Massachusetts
    • Veronica Peterson - Mastering the Job Search in Staten Island, New York
    • Santha Rathnam in Branford, Connecticut
    • Andres Ricardo in Miami Lakes, Florida
    • Katherine Roseth - Roseth Consulting in Minnetonka, Minnesota
    • Erica Steiner in Covington, Louisiana
    • Louisa Tatum - New York Public Library in Bronx, New York
    • Jessie West - Resume Rundown in Houston, Texas
    • Cherie Wilcox - Uncover Your Sunshine, LLC in Louisville, Colorado
    • Larisa Williams - Chic Resumes & Services in Round Rock, Texas
    • Jamison Willis in Cypress, Illinois


    • Elaine Basham - The Resume Group in Kansas City, Missouri
    • Bridget Batson - Houston Outplacement in Houston, Texas
    • Kim Batson - The CIO Coach in Sammamish, Washington
    • Lorraine Beaman - Interview2work LLC in Davis, California
    • Grace Beck - Nimble Careers in Park Ridge, Illinois
    • Eugena Bellamy-Green in Livermore, Colorado
    • Kimberly Ben - Top Resume Writing & Career Services in Huntsville, Alabama
    • Paul Bennett - NOVA Career Strategies in West Vancouver, British Columbia, Canada
    • Emily Christakis in Long Island City, New York
    • Paula Christensen - Strategic Career Coaches in Green Bay, Wisconsin
    • Kirstie Colin - New View Career Services in Atlanta, Georgia
    • Michele Coneys in Whitehouse Station, New Jersey
    • Pat Criscito - ProType/ProWrite, Ltd. in Hurdle Mills, North Carolina
    • Laura Fontenot - Masterwork Resumes in Frisco, Texas
    • Roberta Gamza - Career Ink in Broomfield, Colorado
    • Nelly Grinfeld - Top of the Stack Resume in Mason, Ohio
    • Beate Hait - Resumes Plus in Holliston, Massachusetts
    • Sandra Ingemansen - Resume Strategies Matteson, Illinois
    • Erin Kennedy - Professional Resume Services, Inc. in Lapeer, Michigan
    • Mary Jo Kiepper - My Career Services in Boston, Massachusetts
    • Peter Lavelle - Rez Builder in Hugo, Minnesota
    • Madelyn Mackie - Activate Your Career Dreams in Oakland, California
    • Nosheen Maqsood in Manassas Park, Virginia
    • Linda Matias - CareerStrides in Long Island, New York
    • Steven Provenzano - ECS: Executive Career Services & DTP, Inc. in Streamwood, Illinois
    • Dawn Rasmussen - Pathfinder Writing and Career Services LLC in The Dalles, Oregon
    • Kim Ribich - Kim Ribich Consulting in Crested Butte, Colorado

  • November 02, 2021 5:00 AM | Administrative Manager (Administrator)

    By Nelly Grinfeld, NCRW, NCOPE

    Is your next professional goal to start the NCRW certification process? If so, congratulations! To ensure a successful resume sample submission, make sure to closely follow the guidelines that have been outlined in detail in the NCRW Study Guide. Take your time to review all the Study Guide sections, and then plan your writing accordingly.

    As you begin the task of writing a client’s resume, the first thing to think about is what information should be included to support the client’s target position, company, and industry. Without this clear goal, you run the risk of creating a document that is too general and irrelevant. In fact, before you type a single word on the screen, you should have a clear picture of what information is actually relevant to your client’s career goal.

    For a District Sales Manager looking to switch industries from retail to consumer-packaged goods, is his prior experience as a food supply sales representative important? Discuss this with your client to clearly understand what skills their next employer is looking for and which of their skills are a match. Remember that the experience section does not need to include every aspect of all positions.

    The Study Guide also urges you to think of yourself as a ghostwriter. The client’s communication style (not your communication style) must be the basis for building the resume document. During your intake process, whether by phone or in written form, you must gather information that will help you set the resume tone. A quality assurance specialist will, most likely, communicate very differently from a VP of Human Resources. The words and phrases you include on the resume will likely set the tone for your client’s interview – make sure that your writing accurately reflects how your client speaks about themselves.

    This has been a brief overview of how to properly plan your writing strategy. As you craft your resume sample for review, make sure to thoroughly follow the Study Guide guidelines, and you will increase your chances of success!

    Nelly Grinfeld, NCRW, NCOPE has volunteered for the NRWA since 2018 and serves as a grader on the NCRW Certification Committee. She really values her NRWA membership for all the fantastic learning and growth opportunities offered. She owns Top of the Stack Resume LLC in Cincinnati, OH. You can find her online at

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